Shopping Information
Do you offer custom designs or only ready-to-wear?
Yes, we do both. While our ready-to-wear collections are crafted for convenience and style, we also create custom pieces for clients who want something truly unique. Whether it’s a wedding, birthday, or cultural celebration, we sew to fit your vision.
How do I place an order?
You can shop directly on our website by adding items to your cart and checking out. For custom orders or styling consultations, feel free to message us via WhatsApp at +2349026601831
Do you deliver nationwide and internationally?
Yes, we ship across Nigeria and offer worldwide delivery too. Shipping fees vary depending on your location and will be calculated at checkout.
How long does it take to receive my order?
For ready-to-wear pieces, shipping within Nigeria typically takes 3–5 working days. Custom orders take 7–14 working days, depending on the complexity and fabric availability.
Can I return or exchange my item?
We accept returns or exchanges within 3 days of delivery, as long as the item is unused, unwashed, and in its original packaging. Custom-made outfits are not eligible for return or exchange.
Payment Infomation
What payment methods do you accept?
We accept secure payments via Paystack, Flutterwave, Visa, Mastercard, and bank transfers. You’ll find all available options at checkout.
How do I know my size?
Each product has a size chart. If you’re unsure, message us on WhatsApp and we’ll guide you in selecting the perfect fit for your body type and preferences.
Can I order matching outfits for family or groups?
Absolutely! We create coordinated looks for weddings, cultural events, and photoshoots. Let us know what you need — we’ll make you stand out together.
Are your pieces truly handmade?
Yes. Every Kaffykraft outfit is lovingly handmade in Nigeria, by experienced tailors who understand both tradition and trend.
How can I stay updated on new arrivals and promos?
Follow us on Instagram @kaffykrafts and subscribe to our newsletter for first dibs on new releases, styling tips, and exclusive discounts.
